IKS Health
2026
Team-Based Charting Mobile: designing clinical documentation for one-handed use
Scribble Now's web version solved clinical documentation at fixed workstations, but clinicians move between exam rooms, hallways and patient bedsides. I redesigned the complete charting lifecycle (Pre, Rooming, Encounter, Post) for a phone, so a clinician can record an encounter, review an AI-generated note and transfer it to the EHR with one hand.
Overview
Scribble Now's web version solved clinical documentation at fixed workstations, but clinicians move between exam rooms, hallways and patient bedsides. I redesigned the complete charting lifecycle (Pre, Rooming, Encounter, Post) for a phone, so a clinician can record an encounter, review an AI-generated note and transfer it to the EHR with one hand.
The challenge
How might we bring the full charting workflow to mobile without overwhelming clinicians on the go? Four constraints shaped the work:
Screen space: a desktop layout had to fit a phone without losing clinical context.
One-handed use: thumb reach and tap target size became primary constraints.
Interruptions: users needed to always know which phase they were in.
High-stakes actions: recording and EHR transfer both had to be protected from accidental taps.
My role and process
I led the mobile redesign end to end: workflow analysis, navigation and action patterns, the bottom-sheet system, key screen states and the visual language. I used Claude for layout and bottom-sheet exploration, thumb-zone analysis and clinical UX heuristics, and Figma AI for variant generation on the recording and transfer flows.
4. Design principles
Bottom-sheet architecture: primary actions stay within thumb reach.
Phase progress is always visible.
The appointment list works as the day's command center.
Transfer is safe and deliberate.
Recording is designed for mobile.
Every state gives clear status feedback.
Design Walkthrough
Lessons
Design for the moment. Clinicians work standing and one-handed, so key actions stay within thumb reach.
Shared phases, shared understanding. Pre, Rooming, Encounter and Post show the whole team where a visit stands.
Friction only where it's irreversible. One tap to start, a deliberate slide to end, and confirmation before transfer.
Safety without dead ends. Addendum stays available after a note is locked.
Status builds trust. Every state says what's happening and what to do next.
